Shipping Information
At Vintara Embroidery, we are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days after payment has been received and verified.
Orders are not processed or shipped on weekends or public holidays.
Shipping Options
Standard Shipping
- Estimated Delivery: 12–15 business days
- Cost: Free
Priority Shipping
- Estimated Delivery: 10–12 business days
- Cost: $2.99 USD
Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–72 hours to become active.
Shipping Destinations
We currently ship to the United States.
Incorrect Shipping Information
Please ensure that your shipping address is correct before completing your order.
Vintara Embroidery is not responsible for packages delayed or lost due to incorrect or incomplete shipping information provided by the customer.
Delayed Deliveries
While we strive to meet all estimated delivery times, unexpected delays may occur due to customs inspections, severe weather, holidays, or carrier-related issues. We appreciate your patience and understanding in such cases.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and assist you in finding the best possible solution.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
info@vintaraembriodery.com